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FAQ

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Frequently Asked Questions

  • Are baby stroller products safe and reliable?

    Very safe. Our children's bike series is designed specifically for children aged 3-12, emphasizing structural stability, material environmental friendliness, and safety. All products have passed international safety certifications (such as CE and CPSC) and undergo multiple quality inspection processes to protect children's every ride.

  • What is the future development direction of Journey brand?

    The company will continue to promote the upgrading of intelligent manufacturing and become a leader in global green transportation solutions. We hope to empower the "Journey" brand with technological innovation and design, enabling it to carry Chinese intelligent manufacturing to every corner of the world.

  • Is the product quality management system standardized?

    The company has passed ISO9001 quality management system certification, implementing strict quality control throughout the entire process from raw material procurement to finished product delivery, ensuring that every Journey bicycle meets high standard quality requirements.

  • Does the company have independent research and development capabilities?

    The company has a technical team consisting of more than 30 professional design and development personnel, with independent research and development capabilities, and has obtained multiple utility model patents. At the same time, we are planning to build a provincial-level industrial design center and deepen industry university research cooperation with well-known design schools at home and abroad.

  • Is the product suitable for users in different countries and regions?

    Yes. The Journey brand integrates European trend design with Asian body shape data, and its products have been exported to more than 50 countries and regions including Europe, America, Central Asia, and Southeast Asia. Overseas business accounts for up to 65%, fully adapting to the cycling habits and needs of global users.

  • What is the annual production capacity and scale of the company?

    The company has an annual production capacity of over 800000 vehicles and an annual output value of over 500 million yuan. The production base is located in the Economic Development Zone of Guangzong County, Hebei Province, covering an area of over 75000 square meters with a building area of over 80000 square meters. It is equipped with intelligent production lines for the entire industry chain, including welding, spraying, baking paint, injection molding, and assembly.

  • Has the Journey brand's products been internationally certified?

    Yes. Journey brand products have passed multiple international safety and quality certifications such as CE and CPSC, and comply with European EN standards to ensure safety and compliance in the global market.

  • What types of bicycles are mainly produced?

    The company mainly produces eight series of products, including baby bikes, city bikes, mountain bikes, road racing bikes, etc., covering the growth bike series for children aged 3-12, urban leisure commuting bike series, and professional mountain/road racing bike series, meeting the cycling needs of all age groups and multiple scenarios.